FAQ

Electronic nicotine delivery systems are now included under the Prevent All Cigarette Trafficking Act. (PACT) Recently, the “Consolidated Appropriations Act of 2021” was signed into law on Dec. 27,2020 at U.S federal level. As part of this law, the PACT Act was amended to now include electronic delivery systems (ENDS), in addition to cigarettes, smokeless, and roll-your-own tobacco. The law is intended to prevent online sales to minors and streamline tax compliance. This act is referred to as the vape mail ban by vaping industry, but its effects will be much more acute on online sellers since not only USPS is asked to profound new regulations on shipping, but All the major privately owned shipping companies such as UPS, FedEx and DHL voluntarily stepped back on mailing vape products to residential addresses in accordance with the PACT Act. Flair Ecig has long been focused on compliance, and all of our sales are in strict accordance with federal rules and regulations.

At Flair Ecig, we are bound to serve our valued customers while complying with the Federal laws. Due to new federal regulations and PACT act, online sales will be paused from Sunday, April 25, until further notice. The last day to purchase online will be Saturday, April 24. We are actively working to find the best possible delivery solution and will resolve it soon. In the beginning, we might not able to serve to the whole country or our entire customer base. However, as these carriers’ coverage expands, we will email you to confirm that we can ship to you again.

You can purchase flair products at your nearest store using our Store Locator During online sales are paused.

At Flair Ecig, we are bound to serve our valued customers while complying with Federal laws. Unfortunately, we will be expected to pause the shipping from our online store effective April 25th, 2021 until further notice. We assure you that we are working hard to find a law-compliant and best shipping preference for you as soon as possible. During the pause period, you can access to complete content of flairecig.com including support, FAQs and can ask all questions and concerns you have.

At flair ecig, we are diligently working towards finding a new delivery partner who can comply with the requirements of the new laws. Once we established new delivery solution, you can start buying.

Warning: This product does not claim to be an alternative to smoking and has not been tested for smoking cessation. This product is intended to be used by an individual, who is of legal age or above. The use of this product is prohibited for children, any female who is pregnant or breastfeeding, and any individual with diabetes, high blood pressure, or heart disease. The use of this product is prohibited for any individual with a risk of heart disease. Any person who is on medication for asthma or depression must refrain from the use of this product. This product contains nicotine, which can be addictive. Nicotine is extremely toxic if swallowed, inhaled or comes in contact with the skin. Consumption of nicotine can cause high blood pressure and escalate heartbeat. Nicotine can cause stomach pain, dizziness and nausea. Any person with an existing respiratory condition must not inhale this product. The cartridges contain non-vaporized concentrated ingredients, which can be poisonous if ingested. California Proposition 65: The use of this product can result in exposure to chemicals (Glycidol), identified for causing cancer, and (Nicotine) birth defects or other fertility issues. For further information, please visit www.P65Warnings.ca.gov. Consult with the product information guide available inside the packaging of your Flair Ecig e-vapor kit for further details about Flair Ecig product warning and instructions, or visit https://flairecig.com for more information about Flair Ecig products.

Our shipping services are impacted due to the current pandemic, It might have a significant delay in processing. Once the order is ready to ship and you will receive an email with the tracking information. Once the order is shipped out, we are unable to change the shipping address or any related information. Shipping packages will be in standard packaging. Flair Vapor LLC is not responsible for any kind of loss/Damage once the package is shipped out of our facility.

Shipping Rates

	Rates	Total (excluding Tax & Rewards)
USPS Priority with Signature
	$14.99	$49.99 and Below
	$9.99	$50.00 - $99.99
	$2.99	$100.00 and Above
USPS Priority with Adult Signature
	$16.99	$49.99 and Below
	$11.99	$50.00 - $99.99
	$3.99	$100.00 and Above
USPS Ground with Signature
	$12.99	$49.99 and Below
	$7.99	$50.00 - $99.99
	Free	$100.00 and Above
USPS Ground with Adult Signature
	$14.99	$49.99 and Below
	$9.99	$50.00 - $99.99
	Free	$100.00 and Above

Flair Ecig products can only be bought and shipped within the U.S territories.

If you do not receive your order or shipment, contact the local post office for more details about the shipment. It is recommended to check with neighbors or nearby place or person. Check parcel before you received it, if it is damaged don’t sign for it and return to the courier to return back. If you find damaged parcel after it is delivered please contact Flair Ecig customer service team within 48 hours of the date of delivery. Failure to do so may result in the exclusion of the return/exchange policy.

USPS (United States Postal Service) With Adult Signature required. Time frame: 7-10 business days due to COVID-19(depends on region)

Yes definitely! Generally, System will send the auto-generated shipping email following to order confirmation once the order shipped from our shipping facility. You can track the shipment on the shipping carrier website by entering the tracking no or shipping info sent to you.

You Must be 21 or older to purchase from us. All vape pod and vape cartridge flavors except menthol and tobacco are banned. Disposables, refillable vape pods, e-juices and open tank devices not impacted by new federal regulations. Last day to order banned vaping products is January 31st, 2020. CHICAGO FLAVOR BAN Flavored eliquids that contain nicotine can no longer be shipped to Chicago Flavored disposable vapes that contain nicotine can no longer be shipped to Chicago Flavored eliquids that do not contain nicotine can still be shipped Tobacco eliquids than contain nicotine are still permitted Vaping hardware such as coils, batteries and e-cigarettes are still permitted Does not impact suburban Cook County NEW YORK CITY VAPE BAN AND RESTRICTIONS Beginning on July 1st, 2020 we will be unable to ship any vape products to the state of New York or New York City. SAN FRANCISCO FLAVOR BAN We will no longer ship orders to San Francisco, CA All vape and vapor products are prohibited. These rules apply to online orders. Ordinance signed by Mayor of July 1st, 2019 NEW YORK FLAVOR BAN Starting July 1, 2020, we will be unable to ship any vaping products to the state of New York NEW JERSEY FLAVOR BAN New Jersey Flavor ban takes effect on 4/20/2020 Last day to order: 4/17/2020 Only tobacco ejuices, pods and flavors permitted. MASSACHUSETTS VAPE BAN The total vape ban was lifted on 12/11/2019 A signature from an adult 21 or older will be required upon delivery. Only tobacco vapes with a nicotine strength of less than 3.5 percent are permitted. RHODE ISLAND FLAVOR BAN All nicotine ejuice flavors banned except tobacco. Tobacco cartridges, pods, and ejuices still permitted. Hardware and accessories not affected. These rules apply to online orders. CONNECTICUT Pending vape ban. Details to be determined. MICHIGAN FLAVOR BAN We are accepting and shipping orders to Michigan until further notice. Court of Claims Judge Cynthia Stephens blocked Michigan flavor ban. Cited evidence that adults may revert to using even more harmful tobacco products. Argued states delayed implementation undercut argument that an actual health emergency was what prompted flavor ban. “This is not a final order and it neither resolves the last pending claim nor closes the case.” WASHINGTON FLAVOR BAN We will accept and ship orders to Washington, beginning on 2/8/2020. The Washington flavor ban is expiring on 2/8/2020. We will accept orders from Washington pending future legislation. OREGON VAPE BAN We are accepting and shipping orders to Oregon until further notice. Appellate Court placed a temporary stay on flavor ban. The Oregon Court of Appeals ruling applies only to tobacco-based vaping products. It leaves the ban in place on marijuana vaping products regulated by the Oregon Liquor Control Commission. UTAH FLAVOR BAN We are accepting orders to Utah until further notice District Court Judge Keith Kelly overturned Utah’s emergency rule to ban flavored vaping products. The rules imposed by the Utah Department of Health are no longer in effect while the lawsuit continues. This is not a permanent decision. MONTANA FLAVOR BAN The Montana Flavor Ban was lifted on 4/15/2020.

As a result of the PACT Act, FedEx and UPS can no longer ship vaping products. Flair Ecig complies with all federal and state-specific laws and regulations. Please see below for a list of state-based restrictions related to vaping products. We are currently unable to ship to the following states: • Alaska • Arkansas • Colorado • Georgia • Hawaii • Maine • New Hampshire • North Carolina • South Dakota • Utah • Vermont We are also unable to ship to U.S. territories: • Guam • North Marianas • American Samoa • Puerto Rico • U.S. Virgin Islands We cannot ship to APO/FPO/AE military addresses. The following states/cities prohibit the use of any discounts/coupons, price reduction promotions, or price rebates for vapor products: • Chicago, Illinois • Massachusetts • New Jersey • New York Additional Restrictions and Flavor Bans Chicago, Illinois, has temporarily banned the sale of flavored nicotine products, including menthol. This ban does not include flavored nicotine-free products. Massachusetts has enacted a temporary ban on the online sale of flavored nicotine products, including menthol, and any product with a nicotine strength over 35mg. Maryland has temporarily banned the sale of flavored disposables. New Jersey has also banned the sale of flavored nicotine products, including menthol and any nicotine-free items (excluding tobacco). New York prohibits the online sale of any vaping products that contain liquid. Philadelphia, Pennsylvania, has enacted a ban on flavored nicotine products, including menthol. This ban does not include nicotine-free liquid. The city also prohibits the online sale of e-liquid that contains nicotine salt. San Francisco, California, has enacted a temporary ban on the sale of all vaping products. Products sold at nominal cost are not allowed in Wisconsin and Minnesota. Customers in these states will be charged full price. The following states/cities have enacted a temporary ban on the sale of flavored vaping products: • Aspen, Colorado* • Boulder, Colorado* • Carbondale, Colorado • Los Angeles, California* • San Diego, California* (excludes tobacco-free nicotine and nicotine-free products) • Rhode Island* *Includes menthol Additionally, if shipping to Boulder, Colorado, then you cannot purchase more than 2 electronic cigarettes in a 24-hour period or more than 4 vaping products in a 24-hour period. Please note that due to Proposition EE, we have temporarily suspended sales to all cities in Colorado. If you are in the state of California, you will receive a phone call from us after 5 PM to confirm your order. If you have any questions, please reach out to our Customer support for more information. Flavored products are defined as any product that is not “tobacco” flavored. If the product you are trying to purchase is restricted in your state/locality, you will receive a message during the checkout process, and you will be unable to submit your order until removing the restricted product from your basket.

You can join flair the freedom battle by creating an account on www.flairecig.com. Please click here to create an account.

You can earn rewards point with each online purchase once you have joined the Flair Freedom rewards program.

It’s simple and easy! Earned points can be redeemed by applying them at the point of check out. It is applicable to any product available online.

With every online purchase, every dollar will be equivalent to 10 points.

Points expire 120 days after you have received Flair Freedom Points. It is recommended to maintain active status online for point redemption and other exclusive offers.

A minimum of 200 reward points is required in order to redeem them and access discounts.

Once you have purchased the product, you will be eligible for reward points in accordance with the dollar amount you have spent. WIthin 15 days, once you receive the product, your account will reflect the earned points. You can see it online by signing in.

Terms and Conditions of the FLAIR Freedom® Reward Program By using FLAIR Freedom® Reward Program, you must provide your consent in agreement with the below-mentioned terms and conditions. In case, you do not agree to these terms and conditions then you must not open an account for the FLAIR Freedom® Reward Program. Eligibility for FLAIR Freedom® Reward Program FLAIR Freedom® Reward Program (also referred to as “FLAIR Freedom®”) is intended only for use by adults aged 21 and older residing in the United States of America subject to age and/or other restrictions in your local area. (Even if you of legal age under the laws of your area, such laws may still limit your ability to take part in the FLAIR Freedom® Reward Program). You further acknowledge and agree that you are of legal smoking age to purchase and/or consume any Flair Vapor LLC’s products and/or to take part in FLAIR Freedom® Reward Program. Please note: if you are not located in the United States (and otherwise eligible for the rewards program), do not seek to register for the FLAIR Freedom® as it is not intended for you. The FLAIR Freedom® is valid for an eligible individual’s personal, non-commercial use; registration and participation in the FLAIR Freedom® by groups, organizations and companies is forbidden. Creation of FLAIR Freedom® account To open a FLAIR Freedom® account click at www.flairecig.com and register by completing the registration process. Make sure to provide up-to-date, complete and accurate information, required by the registration process. As part of the procedure for registering at www.flairecig.com, you will be required to provide your name, date of birth, city, zip code, password, and email address. Flair Vapor LLC may decline to accept any individual’s attempted registration on www.flairecig.com, in its sole discretion, for any reason or no reason, without liability or obligation of any kind. You are recommended to carefully review these FLAIR Freedom® terms and Conditions before “opting-in” to FLAIR Freedom® Reward Program and opening an account at www.flairecig.com With regards to registration at www.flairecig.com and creation of an account, it will be your sole responsibility to maintain and update your contact information to ensure that it is always up-to-date, complete and correct. By creating a FLAIR Freedom® Account, you will be accountable for maintaining the privacy of your account and password and other Account information and will be solely responsible for any and all activities under your account. You agree to notify Flair Vapor LLC immediately of any unauthorized use of your account. There is a limit of one (1) Account registration on www.flairecig.com per person. Violation of this limit constitutes fraud. FLAIR Freedom® Under FLAIR Freedom® Reward Program you will mainly earn Reward Points based on making purchases of online products by Flair Vapor LLC. At present, by making a purchase of online products by Flair Vapor LLC, you will earn 10 Reward Points for every dollar you spent. Once you have made the purchase of the online product by Flair Vapor LLC, you will become eligible for FLAIR Freedom® Reward Points in accordance with the dollar you have spent. Your earned Reward Points will be reflected in your account after the 15 days of receiving the product. Reward Points can be viewed online by signing in your account. Reward Points will be awarded on the basis of the pre-tax sale price of an online product. The purchase of Flair Vapor LLC online products in conjunction with FLAIR Freedom® cannot be combined with other Flair Vapor LLC discount, coupon, promotion or offer. If Flair Vapor LLC online product(s) purchased is later returned, or the purchase is canceled due to inadequate funds, unauthorized transaction or any other reason whatsoever, the corresponding Reward Points will be canceled as well. In result of earning Reward Points, the Flair Vapor LLC product purchase cannot have been made in conjunction with the exchange or return of a previously purchased Flair Vapor LLC online product. Redemption At present, Reward Points may only be redeemed for Flair Vapor LLC online products. Minimum 200 Reward Points are required in order to redeem and get discount. You may redeem Reward Points only if your account is still active and you are still registered at www.flairecig.com. Once redeemed, redeemable Reward Points have been used and cannot be replaced or restored. To redeem Reward Points, you must have the corresponding number of Redeemable Points in your Account. Reward Points will not be rounded up for purposes of redemption nor can you purchase additional Reward Points nor transfer Reward Points so as to accomplish the desired Reward Points redemption threshold. Prior to processing any attempted redemption of redeemable Points, Flair Point LLC reserves the right to oblige you to provide proof that you have thoroughly abode by these Terms and Conditions. Should Flair Vapor LLC determine that such additional materials/evidence are insufficient or unreliable in any way or you fail to timely provide such additional materials/evidence upon Flair Vapor LLC’s demand. Then Flair Vapor LLC, in its sole discretion, may void the attempted redemption of Points and/or forfeit all Points accumulated by you and Flair Vapor LLC shall have no liability or obligation to your relevance to such action. All applicable taxes on Reward Points or other costs incurred in conjunction with FLAIR Freedom® Reward Program participation are your sole responsibility, and you agree to fully cooperate with Flair Vapor LLC as to its compliance with all applicable governmental reporting requirements. You may be charged fees for shipping and handling; as applicable, such fees will be disclosed at the time of Reward Point redemption. Expiration of Points Points will expire after a period of 120 days after you have received FLAIR Freedom® Reward Points. Account holder must maintain its active status online for point redemption and other exclusive offers. Modifications of Terms and Conditions Flair Vapor LLC reserve the right, at its sole discretion, to amend/alter these Terms and Condition at any time without any prior notice or obligation. By registering at www.flairecig.com, every individual, will be bound by any such alterations made. By creating an account at www.flairecig.com for FLAIR Freedom ®, you acknowledges and agrees that: (a) There is no real or cash value of Reward Points. (b) You have no property right or ownership interest in Points, with Points being at all times the sole property of Flair Vapor LLC. (c) Reward Points have no other purpose or usage except to get discount or in exchange for any Flair Vapor LLC products available online as per these Terms and Conditions. (d) Flair Vapor LLC products available online offered for the redemption of Reward Points may be available only in limited quantities, as well as being subject to other conditions/criteria indicated by Flair Vapor LLC at the time of Reward Point redemption. (e) Reward Points may only be used for any Flair Vapor LLC products available online in accordance with these Terms and Conditions and cannot be redeemed at or transferred at any other program (whether or not Flair Vapor LLC offers such other program). (f) You cannot sell or otherwise transfer your Reward Points to, any other Account holder. (g) Should your account at www.flairecig.com be terminated by Flair Vapor LLC for any reason (including because of fraudulent activity), all Points previously accrued by you will be forfeited, and Flair Vapor LLC shall have no liability or obligation. Privacy Statement Flair Vapor LLC is committed to protecting your privacy. For further details review the privacy policy of Flair Vapor LLC. Force Majeure For any reason, if FLAIR Freedom® is not capable of running as planned due to the following: System malfunction, including computer virus, tampering, unauthorized interference, fraud, technical failures. Natural disaster, including fire, flood, storm. Civil commotion including riot, strike, governmental regulation. Any other causes which, in Flair Vapor LLC’s sole opinion, corrupt or affect the management, security, impartiality, reliability or appropriate conduct of the FLAIR Freedom ®. Flair Vapor LLC reserves the right at its sole discretion to withdraw, dismiss, amend or suspend the FLAIR Freedom ®, and conduct the FLAIR Freedom® in a manner which is unbiased, justifiable and in accordance with these Terms and Conditions, as determined by Flair Vapor LLC in its sole discretion. Notification of such action by Flair Vapor LLC will be posted at www.flairecig.com. Fraud Prevention Flair Vapor LLC reserves the right to remove, suspend and/or disable any FLAIR Freedom® Account on suspicion of fraudulent activity without any prior notice. Every individual is solely accountable for providing valid account information and preventing unauthorized use of their FLAIR Freedom® Account. An individual will be entitled to refunds and/or reimbursements for any part of their account balance solely at the discretion of Flair Vapor LLC and only if requested by the particular individual. Return Policy If Points are redeemed for a Flair Vapor LLC product, the Flair Vapor LLC product is subject to the Return Policy as outlined in the Terms and Conditions of www.flairecig.com. How to Contact Us For any questions or comments about the Terms and Conditions of FLAIR Freedom® Email at info@flairecig.com

Flair Infinity starter kit comes with 12 months limited warranty purchased from www.flairecig.com or through the authorized flair product retailer from date of purchase It is not transferable to next or following Flair Ecig only warrants the product that has material and technical defects under normal use. After validation of claim, Flair Ecig either repair the defects or replaces the starter kit with the new one. Flair Infinity pods and flair E-cig cartridges, Disposable kit and Rechargeable kit are not covered by any warranty. Damage caused by accident like exposure to water, extreme temperature, and humidity, moisture, fire, etc. to the product are not covered by this warranty Damage like scratches, tear, misuse, abuse, dents or any broken part of the product or any alteration of starter kit in terms of external, internal or any modifications to functionality and appearance lead to not cover the warranty Tempering with starter kit or device in terms of opening, disassembling and modifying anyways will void this warranty. Flair Vapor LLC has the right to make any changes to terms of limited warranty without prior notifications.

In order to claim the warranty, purchaser must provide the proof of purchase. On the basis of warranty validity can be confirmed. Before claiming the warranty, please carefully read the warranty terms and conditions. Please provide as much as details of problem or issue occurred with the device to direct us and resolve your issues on time. Flair Infinity starter kit must be returned to Flair Ecig service facility in order to get a replacement after approval of warranty. Shipping and handling cost of the defective product to Flair Ecig service facility is not covered under the limited warranty. Flair Ecig may require pre-payment of shipping and handling for replacement. Return and replacement of the product are subjected to age policy. (Read more at age policy section)

Once you placed an order online, generally you will receive order confirmation and other order details to your email. Note: if you do not receive email, please wait for 2-5 minutes or check your junk email box.

If you do not receive an email, please wait for 2-5 minutes or check your junk mail box. For further assistance, you can email us at info@flairecig.com.

Generally, System will send the auto-generated shipping email following to order confirmation once the order shipped from our shipping facility. You can track the shipment on the shipping carrier website by entering the tracking no. or shipping info sent to you.

Once an order placed, it can’t be altered in any circumstances. If you want to cancel the order, please email it to order@flairecig.com within one hour of the order placed. Someone from customer service will contact you for further assistance or address the issues.

Refund is only available for the products that have been unused or new. To avoid issues with a return in order to get a refund, the product must be returned to Flair Vapor LLC return center within 15 days of purchase or date of receipt. The broken seal cannot be honored in order to issue the refund. Flair Ecig does not offer a money back guarantee.

Please allow 2-3 weeks refunds to be processed

Before sending the product back, you have to create an account on the website. It helps us to verify the age and expedite the return. It is recommended to mention full contact detail in return package for further assistance from our return department.

No problem. You can contact the customer support team by email at support@flairecig.com for further assistance.

Please email at support@flairecig.com or info@flairecig.com

Please fill out the Retail & Wholesale form and submit. Our sales team will reach out to you in order to assist the inquiry. You can email at wholesale@flairecig.com for specific requirement and request.

Please check the connection between the USB charger and power source in terms of properly connected and incoming power on/off Clean the Flair USB charger thoroughly Charge the device in a timely manner. It is recommended to discharge the device completely and charge fully to ensure the longevity of the product and its battery.

Check the connection between the device (battery) and pod. It should be well connected. The sometimes loose connection might cause the vapor producing issue. It is recommended to tap pod before inserting in device to avoid additional vapor issue Optimum vapor production can be achieved by gently drawing of puffs.

Possible reasons Aggressive puffing and squeezing of pod Pod leakage found when first puff or in new pod before use Slight leaking can be under normal use. Wipe off the pod and insert again can prevent further leaking. Gently puffing can prevent the rate of leaking pod as it not alters the liquid path to air Wipe pod before use and after opening. Wiping pod after slight leak can prevent the further leakage

In order to maintain the quality standard of the flair products, Flair Vapor LLC advises the consumer to be cautious while purchasing the product from unauthorized outlet or retailers. Flair Vapor LLC is not able to assist any kind of dispute in terms of refund, return or services related to counterfeit flair product. Warranty claims will be dishonored as a result of counterfeit device or product

What is a Rechargeable Kit? It is a good way to start in order to take back your freedom and a strong alternative to traditional smoke. Rechargeable kit includes a rechargeable battery, prefilled cartridge (Menthol/Tobacco) and USB charger. When does the rechargeable device need to charge? After extensive use of the rechargeable battery with flair E-Cig cartridges; if you feel the reduction of vapor and difficulties to inhale, it means that the device needs to be recharged. How much time does it take to recharge the battery? Approximately 60 minutes. Note: Avoid overcharging the device in order to protect the battery life and use for longevity. How many flavors and nicotine strengths are available in the rechargeable kit? There are two flavors available: Tobacco and Menthol Each flavor is available in two levels of nicotine strength: 20 mg/ml nicotine by weight and 27 mg/ml nicotine by weight.

Flair Vapor extends to Flair E-Cig in intent to reach a maximum number of traditional adult smoker seeking a promising alternative. Flair E-Cig offers a product more specified and targets traditional smokers so they can get their freedom back. Flair E-Cig is a promising smoking alternative as a quality product at an affordable price. No more ashes and mess, switch to Flair E-Cig for a smart and convenient smoking experience.

Flair E-Cig offers 4 variations of each of the following Rechargeable Kit Cartridges (Refills) Disposable Kit

Flair E-Cig offers two flavors, Menthol and Tobacco, in order to reach the maximum numbers of traditional smokers who are looking for promising smoking alternatives. The flavors have an enriched quality with a blend in terms of their authentic taste and flavor.

Flair E-Cig products are available in two strengths 20 mg/ml and 27 mg/ml

Flair E-Cig comes with battery and cartridges. Each cartridge contains prefilled liquid with a fantastic blend of quality ingredients. Insert cartridge to the battery (Disposable or rechargeable). When a user inhales and starts vaping, it activates the cartridge, which heats up the liquid inside the cartridge and turns into vapor.

FLAIR E-Cig has quality and authenticity of taste. E-Cig experts at Flair Vapor created the fantastic blend of quality ingredient used in flair E-Cig. Key content is Propylene Glycol (PG), Vegetable Glycerin (VG), Nicotine and flavorings.

What are the cartridges (Refill)? Flair E-Cig offers cartridges that have been used to extend the vaping experience. Once you buy the rechargeable kit, cartridges are the next step for multiplying your vaping experience. The rechargeable kit comes with one prefilled cartridge to start the vaping experience. Cartridges (Refills) sold separately. Are cartridges refillable? Cartridges come prefilled with the quality blend of tobacco or menthol flavor. It is not intended to refill to avoid issues related to health and safety, exposure towards nicotine. It is not intended to refill to avoid issues related to health and safety. Cartridges are disposable. Once you finish with refill, it is recommended to throw it away and use a new one to regain the ultimate experience. How many puffs one cartridge deliver? Approximately, 400 puffs one cartridge delivers. Note: Quantity of puffs based on smoking habit. It varies from person to person. What are the ingredients used in flair cartridges? Flair E-Cig has quality and authenticity of taste. E-Cig experts at Flair Vapor created the fantastic blend of quality ingredient used in flair E-Cig. Key content is Proplyene Glycol (PG), Vegetable Glycerin (VG), Nicotine and flavorings. How many flavors and nicotine strength available in cartridges? Two flavors are available: Tobacco and Menthol Each flavor is available in two levels of nicotine strength 20 mg/ml and 27 mg/ml

What is disposable E-Cig? Flair E-Cig offers a disposable kit which consists of the disposable battery and prefilled cartridges. The disposable battery is not intended to reuse or recharge. How many flavors and nicotine strength available in disposable E-Cig? Two flavors are available: Tobacco and Menthol Each flavor available in two levels of nicotine strength 20 mg/ml and 27 mg/ml How to use the disposable kit? Flair E-Cig disposable kit comes with disposable battery and cartridges. Cartridges contain a prefilled liquid of fantastic blend of quality ingredients. Insert cartridge to the battery. When a user inhales and starts vaping, it activates the cartridge, which heats up the liquid inside the cartridge and turns into vapor. You can now enjoy vaping.

Each FLAIR Infinity® pod consists of approximately 320 puffs. Note: Number of puffs depend on inhalation and smoking habits. It varies from person to person.

The Flair Infinity products consist of a variety of flavors in closed pod system. Flair Infinity Pods come with the following authentic and exciting flavors. Virginia Tobacco, Classic Menthol.

What are the ingredients/Content in Flair Infinity Pods? Each Flair Infinity pod contains 1.0ml prefilled liquid Nicotine strength: 5.02% nicotine by weight Ingredients: Propylene Glycol, Glycerol, flavors, Nicotine How many flavors does Flair Infinity Pods have? Flair Infinity products consist of a variety of flavors inclosed pod system. Flair Infinity Pod comes with following authentic and exciting flavors. Tobacco, Menthol, Mighty Mango, Blueberry, Melon Breeze, Peach, Cool Mint, Strawberry, Cherry, and Blue mint. How to use your Flair Infinity Pods with the starter kit or device? Flair vapor product is designed in such a way that any adult smoker can operate very easily and in a simple way Remove the cap and insert into Flair Infinity starter kit. Once you insert the pod into the device, LED indicator on starter (device) kit will blink 2 or 3 times. Now the product is ready to vape. Note: clean the pods with a clean cloth or cotton swab if necessary to avoid leakage How many puffs does the Flair Infinity pod deliver? Each Flair Infinity pods approximately consists of 320 puffs. Note: No. of puffs depends on inhalation or smoking habits. It varies from person to person. Are the pods refillable? Flair Infinity is a closed pod vapor system and not intended to refill. Discard the pod after use. Note: do not try to open Flair Infinity pod to avoid health and safety issue related to Nicotine and other chemicals. Do Flair Infinity pods expire? There is no expiry date on the package. But to enjoy the optimal experience of the flavor; use the flair Infinity pod before 12 months. After 12 months of time span, it may not give you the desired feeling. Where I should store or keep the Flair Infinity pods? It is recommended to store the Flair Infinity pods at normal room temperature and dry place.

Each Flair Infinity pod contains 1.0ml prefilled liquid Nicotine strength: 5.02% nicotine by weight Ingredients: Propylene Glycol, Glycerol, flavors, Nicotine

Flair vapor product is designed in such a way that any adult smoker can operate very easily and in a simple way Remove the cap and insert into Flair Infinity starter kit. Once you insert the pod into the device, LED indicator on starter (device) kit will blink 2 or 3 times. Now the product is ready to vape. Note: clean the pods with a clean cloth or cotton swab if necessary to avoid leakage

Flair Infinity is a closed pod vapor system and not intended to refill. Discard the pod after use. Note: do not try to open Flair Infinity pod to avoid health and safety issue related to Nicotine and other chemicals.

There is no expiry date on the package. But to enjoy the optimal experience of the flavor; use the flair Infinity pod before 12 months. After 12 months of time span, it may not give you the desired feeling.

It is recommended to store the Flair Infinity pods at normal room temperature and dry place.

FLAIR VAPOR LLC TERMS AND CONDITIONS

Terms and Conditions for the use of this Website: YOU HEREBY AGREE TO COMPLY WITH THE TERMS AND CONDITIONS OF THIS WEBSITE AS A PRECONDITION FOR USE OF THIS WEBSITE. IF YOU DO NOT AGREE THEN YOU SHOULD IMMEDIATELY CEASE ANY USE OF THIS WEBSITE. Copyright and Trademark: Unless otherwise specified, all materials appearing on this Website, including the design, text, graphics, logos, icons, images, etc., and selection, arrangement, selection are the sole property of Flair Vapor LLC. You may access this Website for the purpose of shopping on this site or placing an order on this site and for no other purpose. The copyrights to all contents of this Website are proprietary to Flair Vapor LLC or its third-party licensors, and you may not reproduce and post on any other Website, modify, distribute or transmit any portion of this Website, without the express written consent of Flair Vapor LLC. Website Links: This Website may contain links to other sites on the Internet at are owned and operated by third parties. Flair Vapor LLC does not endorse, approve, certify or sponsor any linked Website unless specifically stated therein. These other sites accessible through our Website have their own privacy policies. As such, Flair Vapor LLC is not the owner of, does not control and is not responsible for any content of any site linked to this Website and is not responsible for the actions of third parties. Your FLAIR VAPOR LLC Account: This website shall only be accessed and used by adults aged 21 and over. You acknowledge and agree that you are the legal age to purchase or consume any of Flair Vapor LLC’s products or to participate in any of our promotions or other offers on this Website or otherwise. If you create a Flair Vapor LLC account then you shall be responsible for maintaining the confidentiality of your account and password. Flair Vapor LLC shall not be responsible or liable for any unauthorized usage of your account. Privacy: Please review the Terms and Conditions of the Flair Vapor LLC Privacy Policy. Flair Vapor LLC keeps your personal information private and secure. When you make a purchase from our Website, the personal information that you provide is used to process your orders and to keep you updated on your orders. We may notify you of promotional offers and specials on our Website, which you may unsubscribe from. Disclaimer: PLEASE NOTE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS. FLAIR VAPOR LLC RESERVES THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE AT ANY TIME. FLAIR VAPOR LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIAL ON THE WEBSITE IS NONINFRINGING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIAL FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. Limitation of Liability: FLAIR VAPOR LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR ANY INFORMATION PROVIDED ON THIS WEBSITE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Fraudulent Activities: Fraud refers to all fraudulent transactions, unauthorized transactions, and unauthorized access. All fraudulent activity is subject to criminal prosecution. Flair Vapor LLC reserves the right to deactivate, disable and remove any suspicious or fraudulent account with or without notice. You are responsible for providing all accurate account information and preventing unauthorized use of your Flair Ecig account. Flair Vapor LLC reserves the right to limit, reject, modify, or cancel orders that, in our sole judgment, appear to be placed by unauthorized parties, including resellers. Flair Vapor LLC reserves the right to refuse any order placed with us, correct any errors, inaccuracies or omissions, change or update information in connection with products offered, and modify or cancel your order, whether or not the order has been confirmed without notice to you If Flair Vapor LLC modifies your order, we will attempt to give you prior notice of this and provide you with the opportunity to cancel the order. If Flair Vapor LLC cancels your order, we will attempt to notify you. Modifications and Other Conditions: Flair Vapor LLC reserves the right to make changes to this Website and these Conditions at any time for any reason without any notice or obligation. By entering this Website, you will be bound by any such revisions that are made to the Terms and Conditions. By purchasing form us you agree that Flair Vapor LLC will not be held liable for any injuries due to vaping our products whether resulting from proper or improper use. Product Descriptions: Flair Vapor LLC does not warrant that the descriptions of the products other the other content on this Website is accurate, complete, reliable, current or error-free. Flair Vapor LLC makes no warranties to the accuracy of the content uploaded on this Website. Flair Vapor LLC will make all reasonable efforts to ensure that the content on the Website is updated regularly and accurate. Purchase Policy and Pricing: By purchasing products form Flair Vapor LLC, you certify and agree that you are over 21 years of age and that products purchased from this Website are to be used solely by persons over the age of 21. Unless noted otherwise, the prices displayed for Flair Vapor LLC products represents the full retail price listed. Return Policy/Cancellation: Effective February 1, 2018, please read our warranty and refund policy before placing an order. We will not offer any refunds once an order has been shipped. The default warranty period for all products is 30 days unless otherwise specified in the product description. This warranty applies to the products under normal use. Upon receipt of the product, please test the product, as the warranty period expires whether the product has been tested or not. Eligibility for refunds, repairs, or exchanges are limited to products determined to have manufacturing defects or premature failure. Products that are damaged through misuse, negligence, abuse or modified or repaired by anyone other than Flair Vapor LLC are not eligible for exchange. Shipping fees are non-refundable. You may cancel your order for up to one (1) hour from the time you placed your online order by emailing us at order. Flair Vapor LLC reserves the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information. Shipping Policy: Most orders take three (3) to five (5) days to fulfill, provided that the product ordered is in stock and delivery service is available. Shipping may take additional time based on USPS to deliver your items. Any transmit and shipping time provided by Flair Vapor LLC is an estimate. Flair Vapor LLC will try to ship packages and quickly as possible, but have not control for carrier delays and delays caused by lost packages. See more detail about shipping and handling in FAQs section. Fulfillment Errors: Requests received to correct fulfillment mistakes resulting in incorrect receipt of products or missing products or items in your order will be accepted for 14 days after the receipt of your order. Requests for missing products or items or incorrect items will not be accepted after 14 days from the date you have received your order. Severability: If any of the provisions of these Terms and Conditions shall be deemed unlawful, void or, for any reason, unenforceable, that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Governing Link: This Website has been designed to comply with the laws of the United States and does not represent that the content of this Website is appropriate for locations outside of the U.S. How to Contact Flair Vapor LLC: If you have any questions or comments about the Terms and Conditions of this Website, please Email us at info@flairecig.com

PRIVACY POLICY

This Website is owned and operated by Flair Vapor LLC. Introduction Flair Vapor LLC (“Flair,” “We,” or “US”) honors your privacy and its importance in terms of protecting your personal information. Privacy policy explains the type of information we collect, store and use of it. By using the website or purchase from it, you agree that your information and content will be handled in accordance with privacy policy as described. Cookies Flair Vapor LLC uses cookies on this Website. Flair Vapor LLC does not link the information stored in cookies to any personally identifiable information you submit on our site. Flair Vapor LLC uses customer contact information from the registration form to send the user (username and email address) to send the user special offers and updates that Flair Vapor LLC may have. Registration & Information Collection A user must complete registration and create a username and password to use this Web Site. During registration the user will be required to give contact information. If your contact information changes, or you wish to deactivate your account with Flair Vapor LLC, you may correct, update, or deactivate by contacting us. Why we collect information We collect information for business purpose in order to improve the services, exclusive offers, improve the website, surveys, promotions and other administrative concern. What we collect We gather information about you coming from the you or devices you use. There is possibility to collect information coming from third parties those are connected directly or indirectly in terms of affiliates or have any other connection with website or application. We may collect “Person information” like contact info such as your name, date of birth, social security number, telephone number, driver’s license information, email and mailing address through · Directly from you on website or third parties in connection with website or application. · Any email correspondence with you · Your responses from online or offline surveys. Uses of Information Users, members, and affiliates of Flair Vapor LLC will receive periodic email notices that include exclusive special offers and information about sales, promotions, new releases, and other Flair Vapor LLC information. We may share of your information with our affiliates such as third-party vendors or agent, service provider, distributors and future acquisition or merger with any other company Nature and class of product requires the share the information with government agencies or legal authorities of government bodies in case of further assistance or under circumstances of law compliance. Legal Disclaimer Flair Vapor LLC reserves the right to disclose your personal information as required by law and when Flair Vapor LLC believes that disclosure is necessary to protect Flair Vapor LLC’s rights and/or to comply with a judicial proceeding, court order, or legal process served on Flair Vapor LLC. Flair Vapor LLC may contain links to other sites. Flair Vapor LLC is not responsible for the privacy practices or the content of these websites. Flair Vapor LLC uses a secure online ordering system that enables clients to purchase Flair Vapor LLC’s products online. Financial information that is collected and entered is used only to bill the User for products and services. Flair Vapor LLC does not use your personal financial information for any other reason. Security Flair Vapor LLC follows generally accepted industry standards to protect any personal information that is submitted to us. While Flair Vapor LLC cannot guarantee absolute security, Flair Vapor LLC will strive to use commercially acceptable means to protect your personal information. Our website supports the standard security measures and method in accordance to secure the data and other personal details Age of consent For use of the flair ecig products, a person must be of legal age of smoking in accordance with each state law and tobacco product regulations. By using this website, you agree that you are of legal age of smoking in your state or residence and compliance the state law of tobacco product usage regulation. You understand that providing false information may lead to violation of law. California privacy rights In accordance of California civil code section 1798.83, a California residence have a right to obtain information like who we disclose the information in terms of marketing purpose, direct emailing and other marketing ways, once a year with free of charge. Changes to Privacy Statement Changes to the privacy policy will be posted here, or any other place that Flair Vapor LLC deems appropriate. Flair Vapor LLC reserves the right to modify this privacy statement at any time.

Minimum age of 21years or older requires to purchase Flair Ecig products from flairecig.com Warranties will be honored for Flair Ecig products purchased from retail location for customer who are of legal age in their states.